You are able to reschedule WhatsApp review request in the “review request” page.
Steps required:
- Go to “review request” page
- Select the required order ID to be rescheduled
- On the right end you can see “reschedule” button, click on it.
- Then you can choose the date on which request is to be sent. Then click “save date“.
Also, you can delete each review request, if you don’t want to send a review request to a particular customer.
- For that select the order ID. Then click “delete” button.
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