New chat flow
- If you want to switch to the new chat flow, go to “Chat flow settings“.
- There you can find on the top of the page tab named “Switch over”.
- Click on that and there you go to the new chat flow.
![WhatsApp review requests on Shopify](https://wp.reviewbit.app/wp-content/uploads/Screenshot_108-1200x508.png)
Old chat flow
- If you want to switch to the old chat flow, go to “Chat flow settings“.
- There you can find on the top of the page tab named “Switch to old settings?”.
- Click on that and there you go to the old chat flow.
![WhatsApp review requests on Shopify](https://wp.reviewbit.app/wp-content/uploads/Screenshot_109-1200x515.png)
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